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Improving Development Application Assessments with DAISY Assist
The development application process is broken for applicants
Confusing requirements
Unclear rules lead to low-quality submissions from the start.
Inaccessible support
Time-poor staff can't keep up with applicant questions.
Long waits
No updates, no transparency, rising complaints.
DAISY Assist fixes it.
Accelerated DA processing times
AI-driven assessments and document readiness let Councils process applications faster.
How DAISY Assist works
Q&A
Guides applicants through eligibility, zoning, and required documents so they submit a complete DA on the first attempt.
Planning pathways
Helps applicants find the right application type for their project, so they stop guessing and avoid the wasted effort of lodging the wrong one.
Document checklist
Shows a tailored checklist of every document needed and how to obtain each one. Applicants can email the full package to themselves for reference.
Document validation
Validates every uploaded document against council requirements and automatically renames files to council compliant names.
Ready for submission
Application is downloaded and renamed to council compliant names for the highest possible pre lodgement quality application.
A single plane of glass
DAISY integrates with your existing systems of record.
Planning Portal
Six weeks to go-live.
A focused council-friendly rollout that gets you live and using it, fast.
Week 1Discovery
Week 2Setup
Week 3Configure
Week 4Pilot
Week 5Train
Week 6Live
Frequently asked questions
What is DAISY?
DAISY (Development Application Intelligence System) is an AI-powered platform that streamlines the development application process for councils and applicants. It automates document validation, compliance checking, and provides real-time guidance.
Which councils can use DAISY?
DAISY is designed for any local council in Australia processing development applications. It integrates with the NSW Planning Portal and can be configured for council-specific requirements.
How long does implementation take?
Typical implementation takes 6-8 weeks from kickoff to go-live, including configuration, testing, and staff training.
Is DAISY compliant with government security standards?
Yes. DAISY is built on Microsoft Azure with ISO 27001, ACSC ISM, NSW Cyber Security, and SOC 2 compliance.
How does DAISY handle sensitive applicant data?
All data is encrypted in transit and at rest. DAISY follows strict data sovereignty requirements and Australian Privacy Principles.
Can DAISY integrate with our existing systems?
Yes. DAISY integrates with the NSW Planning Portal, council document management systems, and existing workflows through standard APIs.
The DA journey: without vs with DAISY
Stage
Without DAISY
With DAISY
1. Enquiry
Phone tag, business hours only
Instant answers, 24/7
Jargon-heavy forms
Plain-language and multi-lingual
2. Lodgement
Buried in PDFs
Dynamic checklist for your DA
Manual, inconsistent file naming
Council-compliant naming, automatic
No feedback until after lodgement
Real-time checks before you submit
3. Assessment
Frequent RFIs and re-work
Complete, validated, ready to assess
Weeks to months of back-and-forth
Lodgement-ready in minutes to weeks
Delays, rejections, complaints
Faster, more consistent outcomes
Throughout
Constant screen-switching across systems and sources
Integrated data sources and current legislation, in one place
Wingecarribee Shire Council
was averaging 253 assessment days per DA. Post DAISY go-live, assessment timeframes improved by 19% and DAISY now handles ~150 unique conversations per week — staff spend more time on assessment-ready applications.
Council case study
Wingecarribee Shire
Wingecarribee Shire
Book a consultation
Choose a time that works for you and meet with our team.