AI assistance for building permits and development applications

DAISY Assist guides applicants through property questions, planning controls, document checklists and lodgement readiness before a council assessment begins.

DAISY Assist product illustration

The development application process is broken for applicants

Confusing requirements

Unclear rules lead to low-quality submissions from the start.

Inaccessible support

Time-poor staff can't keep up with applicant questions.

Long waits

No updates, no transparency, rising complaints.

How DAISY Assist works

Q&A

Guides applicants through eligibility, zoning and required documents. The applicant and reviewer confirm completeness against the relevant requirements.

Planning pathways

Helps applicants find the right application type for their project, so they stop guessing and avoid the wasted effort of lodging the wrong one.

Document checklist

Review a checklist for the proposed application and confirm document requirements with the relevant authority. Check available sharing options with the provider.

Document validation

Review document checks and file naming against the requirements agreed for your council. Test missing and conflicting evidence and have an authorised reviewer confirm the result.

Ready for submission

Download the prepared application documents. Check file names, required documents and unresolved questions against the council’s current requirements before lodgement.

One workflow, not another window.

Confirm the systems of record, supported interfaces and integration responsibilities for your DAISY scope.

Planning PortalPlanning Portal
Civica
Microsoft
Enterprise AI

A rollout plan for your council

Scope, integration, review, training and go-live timing are agreed for each deployment.

Stage 1Discovery
Stage 2Setup
Stage 3Configure
Stage 4Pilot
Stage 5Train
Stage 6Live

Frequently asked questions

What is DAISY?

DAISY (Development Application Intelligence System) is an AI-powered platform that streamlines the development application process for councils and applicants. It automates document validation, compliance checking, and provides real-time guidance.

Which councils can use DAISY?

Assess fit against your council’s application workflow, planning rules, systems and review responsibilities. Confirm supported interfaces and configuration requirements with the application provider before agreeing scope.

How long does implementation take?

Agree implementation timing after reviewing scope, integration, data readiness, testing and staff training. A target date requires an agreed delivery plan and named approval owners.

Is DAISY compliant with government security standards?

Ask the application provider for current security evidence covering the proposed service and deployment. Review each required standard, certification scope and control responsibility with your security team; this page does not establish certification or compliance.

How does DAISY handle sensitive applicant data?

Confirm data location, encryption, access, retention and privacy responsibilities for your proposed deployment. Have the relevant data and security owners review the evidence before using applicant information.

Can DAISY integrate with our existing systems?

List the systems and interfaces your workflow requires, then confirm current support, permissions, testing and ownership with the application provider. Do not assume an integration is included before its scope is agreed.

Evaluate the DA journey with the same sample cases

Stage
Current process: record the baseline
DAISY: verify the proposed workflow
1. Enquiry
Record enquiry channels and response times
Verify enquiry guidance and service availability
Review how applicants understand the forms
Test plain-language guidance and required languages
2. Lodgement
List required source documents
Review the checklist against the application scope
Check current file naming and correction effort
Verify file naming against the agreed rules
Record when applicants receive feedback
Test feedback before submission
3. Assessment
Measure requests for information and rework
Ask a reviewer to confirm completeness and readiness
Measure current turnaround time
Measure preparation time using the same sample
Record decisions, delays and applicant feedback
Compare observed outcomes with the baseline
Throughout
List the systems and sources staff use
Verify connected sources, permissions and rule currency

Wingecarribee Shire Council

Quantified customer outcome evidence is under evidence review. The workflow description remains available without the disputed figures.

Named council attribution; outcome evidence under review

Wingecarribee Shire

Evaluate one planning workflow before expanding

Start with a real operating baseline

Choose one planning enquiry or document-review task. Record preparation time, missing evidence and reviewer corrections before assessing a new approach.

Test the supported workflow

Ask the provider to demonstrate your chosen task with complete, incomplete and conflicting sample information. Record what works, what needs correction and what is outside the scope.

Confirm the local requirements

Identify the jurisdiction, relevant planning instruments and authoritative sources. Confirm supported rules and integration responsibilities for that scope before proceeding.

Prepare a useful DAISY evaluation

Define the applicant question, source documents and planning review step you want to assess. Agree the intended output and the person who can accept or correct it.

Use fictitious material for an initial exercise: case A includes a current checklist and all requested documents; case B lacks one requested document; case C includes two conflicting checklist versions. These cases are evaluation prompts, not product outputs or planning advice.

Expected checks: A produces a source-linked summary for human review; B identifies the missing document without inventing it; C flags the conflicting versions for resolution. Ask the provider to demonstrate these checks. The authorised planner determines the applicable requirements and any next action.

Bring these items to the review

  • One applicant question and the current manual response
  • The source owner and current checklist version
  • Complete, missing and conflicting sample cases
  • A named reviewer and escalation route
  • Required interfaces and permission boundaries
  • A baseline for preparation time, gaps and corrections
  • Confirm jurisdiction-specific permitting requirements and product fit

Questions for a planning workflow evaluation

Can DAISY help with AI building permits and planning approvals?

Discuss the application, permit or approval workflow with the provider. Use representative sample documents to assess preparation guidance, document review and referral support; confirm the supported scope and keep decisions with authorised reviewers.

How do we decide whether a trial workflow is useful?

Compare the demonstrated workflow with your baseline. Count missed evidence, unsupported answers and reviewer corrections, alongside preparation time. Keep the current process if the proposed workflow does not improve the task or the required controls cannot be demonstrated.

Can DAISY work outside NSW or Australia?

Confirm support for the proposed jurisdiction, planning instruments and permitting workflow with the application provider. Review local rules, required sources and human approval responsibilities before agreeing a deployment.

Does DAISY replace council planners or certifiers?

No. The council source describes DAISY as supporting planners, not replacing them or making final decisions. Confirm the review, correction and approval steps for your proposed workflow.

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