Civica partners with Enterprise AI to bring AI-powered planning assessment to Australian councils

Sydney, 25 May 2026 — Civica, a leading provider of software solutions for the public sector, today announced a partnership with Enterprise AI to deliver AI-powered planning assessment to Australian councils, embedding its Development Application Intelligence System (DAISY) into Civica Altitude.

The partnership brings together Civica's market-leading local government platform and Enterprise AI's award-winning technology to accelerate development application (DA) processing, improve statutory consistency, and support councils to respond more effectively to growing housing demand. As governments push for faster approvals while maintaining quality, the integrated solution helps planning teams reduce administrative workload, increase throughput, and deliver better outcomes for communities.

Tackling DA backlogs end-to-end

Councils across Australia continue to face DA backlogs driven by incomplete applications and manual assessment processes, alongside increasing pressure from state and federal housing reforms. By embedding a real-time, AI-augmented assessment layer directly within Civica Altitude, the partnership addresses these challenges end-to-end:

Early adopters have demonstrated a 20% reduction in assessment timeframes and a 49% increase in service capacity, highlighting the solution's impact on both efficiency and decision quality.

Beyond DAISY, Enterprise AI serves as Civica's AI module, enabling councils to extend AI augmentation across other high-volume, document-heavy workflows. From food premises registration to customer correspondence, councils can apply the same proven approach to remove bottlenecks across the operations that matter most to their communities.

What the partners are saying

“Councils are facing growing demand to approve and deliver more housing faster — while still maintaining the standards their communities expect. That's exactly why this partnership matters. By bringing Enterprise AI into Civica Altitude, we're helping councils simplify and speed up the assessment process, remove delays, and give staff better tools to make confident decisions faster. The real impact is for the community — helping councils deliver housing projects sooner and get more homes built where they're needed most.”

Shane Proctor, Vice President, Civica APAC

“Councils carry a national responsibility on local budgets — assessing the development applications that housing supply depends on, without the tools enterprises have always been able to afford. We're thrilled to partner with Civica to put that capability in the hands of every council. Pairing a trusted system like Civica Altitude with Enterprise AI lets planners multiply their efforts, assess more applications, and deliver more homes sooner.”

James Masella, Director, Growth & Partnerships, Enterprise AI

The announcement coincides with Enterprise AI's participation at Civica Connect in Brisbane, where local government leaders are exploring innovation and collaboration opportunities across the Civica ecosystem.

About the partners

Civica is a global GovTech champion focused on developing critical cloud-based software and services that are integral to the everyday lives of citizens around the world. From local government to education, health and care, more than 6,000 customers trust and partner with Civica, using its software to deliver critical services to more than 100 million citizens. Find out more about Civica.

Enterprise AI is an Australian AI platform company delivering enterprise-ready AI solutions for the public sector. Its flagship product, DAISY, is a leading AI assistant for planning authorities and development assessments — trusted by councils across Australia, now being piloted internationally, and recognised by the 2025 Planning Institute of Australia NSW Award for Performance & Innovation. Find out more about DAISY.